EERA GPS HOUSE
EERA GPS HOUSE
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  • HOME
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    • Why EERA GPS?
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EERA GPS HOUSE terms and conditions

1. Use of the Eera GPS House Software You may use Eera GPS House Software solely for purposes of enabling you to use and enjoy the Eera GPS House Services as provided by Eera GPS House, and as permitted by the Conditions of Use, these Eera GPS House Software Terms and any Terms. You may not incorporate any portion of the Eera GPS House Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Eera GPS House Software or otherwise assign any rights to the Eera GPS House Software in whole or in part. You may not use the Eera GPS House Software for any illegal purpose. We may cease providing any Eera GPS House Software and we may terminate your right to use any Eera GPS House Software at any time. Your rights to use the Eera GPS House Software will automatically terminate without notice from us if you fail to comply with any of these Eera GPS House Software Terms, the Conditions of Use or any other Terms. Additional third party terms contained within or distributed with certain Eera GPS House Software that are specifically identified in related documentation may apply to that Eera GPS House Software (or software incorporated with the Eera GPS House Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any Eera GPS House Service is the property of Eera GPS House and/or its affiliates or its software suppliers and protected by laws of India including but not limited to any other applicable copyright laws.

Use of Third Party Services When you use the Eera GPS House Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.

No Reverse Engineering You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Eera GPS House Software, whether in whole or in part, or create any derivative works from or of the Eera GPS House Software.

1.Updates In order to keep the Eera GPS House Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

2.Our Contract Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the "Dispatch Confirmation E-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.Your contract is with us (the Sellers) and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.· 

3.Returns Most items purchased from sellers listed on Eera GPS House.in are returnable within the return window, except those that are explicitly identified as not returnable. The return is processed only if:· it is determined that the product was not damaged while in your possession;· the product is not different from what was shipped to you;· the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and accessories)You can review return policy for products listed on Eera GPS House.in by clicking here . For the products that are returned by the customer, the refund is issued to the original payment method (in case of pre-paid transactions) or to the bank account / as Eera GPS House Pay balance (in case of Pay on Delivery orders), the details for making such refund and the timelines are detailed in the refund policy available here .Please review our Returns Policy, which applies to products sold by us

4. Pricing and availabilityWe list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.For more details, please review our Pricing policy and our Availability Guide, both of which apply to products ordered from us.All prices are inclusive of VAT/CST, service tax, Goods and Services Tax ("GST"), duties and cesses as applicable - unless stated otherwise.

5. Taxes You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.

6. Health & Safety By purchasing any product from our Home & Kitchen shop, you acknowledge that you have read and understood our Health & Safety Guidelines.

7. Children Use of Eera GPS House.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.

8. Communications When you visit Eera GPS House.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.

9. Losses We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.

10. Alteration or Amendments to the Conditions We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

11. Events beyond our reasonable control We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

12. Waiver If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions .

13. Governing Law and Jurisdiction These conditions are governed by and construed in accordance with the laws of India, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.

Disclaimer: In the event of any discrepancy or conflict, the English version will prevail over the translation.
The website www.eeragpshouse.com ("eeragpshouse.com") is operated by Eera GPS House Seller Services Private Limited ("Eera GPS House" or "us" or "we" or "our"), having its registered office located Suriya residency bungalow no near unity park , India. Please read the Conditions of Use document carefully before using the Eeragpshouse.com website and application. By using the Eeragpshouse.com website and application, you signify your agreement to be bound by Eera GPS House's Conditions of Use. Eera GPS House. we use third-party service providers to fulfil orders for products or services, and to deliver packages. For any further details on our security practices please read our Privacy Notice. Please read these conditions carefully before using the eeragpshouse.com website. By using the eeragpshouse.com website, you signify your agreement to be bound by these conditions.In addition, when you use any current or future eeragpshouse.com service (eg. Wish List or Marketplace) ("Eera GPS House Service"), you will also be subject to the terms, guidelines and conditions applicable to that Eera GPS House Service. ("Terms"). If these Conditions of Use are inconsistent with such Terms, the Terms will control.These "Conditions of Use" constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.· Conditions Relating to Your Use of Eeragpshouse.com· Notice and Procedure for Making Claims of Infringement· Notice and Procedure for Notifying Eeragpshouse.com of Objectionable Content
Conditions Relating to Your Use of eeragpshouse.com

1. Your Account If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use. Eeragpshouse.com reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.

2. Privacy Please review our Privacy Notice, which also governs your visit to Eeragpshouse.com, to understand our practices. The personal information / data provided to us by you during the course of usage of Eeragpshouse.com will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

3. E-Platform for Communication You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that Eera GPS House is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on eeragpshouse.com.

Disclaimer You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with Eera GPS House nor shall Eera GPS House have any obligations or liabilities in respect of any transactions on the website.

Children Use of Eeragpshouse.com is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Eeragpshouse.com only with the involvement of a parent or guardian.CommunicationsWhen you visit Eeragpshouse.com, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.

Losses We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing law and Jurisdiction These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.

Our Details This website is operated by EERA GPS HOUSE For the Eeragpshouse.com website,

Customer Complaint Details The details pertaining to each customer complaint lodged (including the status of the complaint and tracking details) are provided in the return e-mails which are sent back to the customers.

Eera Gps House Software Terms In addition to these Conditions of Use, (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Eera Gps House Services (the "Eera Gps House Software").

Notice Form:If you believe that your rights are being violated by an item or information on the Eeragpshouse.com site, you may fill out and submit the Notice Form (below). This signed form can be sent via E-mail PDF or Fax to the Grievance Officer: Name: Kumar Gofane e-mail PDF: info@eeragpshouse.com Subject Line: Claim of Infringementor EERA GPS HOUSE Suriya residency bungalow no 2 near unity park kondhwa pune maharashtra 411048 (We will accept a signed PDF via e-mail with the subject line "Claim of Infringement" or Fax, unless by prior agreement we have agreed with you for an alternative receipt mechanism). 


1. DEVICE WARRANTY

GPS Device Warranty

  • 400B and 400E GPS devices include a limited 3-Year warranty.
  • 100E and Wireless GPS devices include a limited 1-Year warranty.

Warranty Validity Conditions

Warranty remains valid only when:

  • Device subscription/renewal is active and renewed on time.
  • Device is used under normal operating conditions.
  • Device is installed and operated properly.
  • Device is not physically damaged, tampered with, or modified.

Warranty Coverage

  • Warranty covers manufacturing defects only.
  • Repairable devices will be repaired.
  • Non-repairable devices will be replaced with a working device of similar model/specification.
  • Replacement may include refurbished or equivalent working units depending on availability.

Free Warranty Service

Free onsite warranty service is available only:

  • During active warranty period.
  • When yearly subscription is active.
  • Within 30 KM radius of EERA GPS HOUSE office or active dealer/distributor location.
  • In serviceable locations where technical support is available.

Installation & Visiting Charges

  • New device onsite installation is free within 30 KM radius.
  • Above 30 KM radius, extra installation/visiting charges will apply.
  • Charges may vary according to distance, location, tolls, parking, and service feasibility.
  • Minimum outside area visiting charges start from Rs.300+.

Device Removal & Reinstallation Charges

  • GPS device removal and reinstallation charges are Rs.500/- per vehicle.
  • Additional visiting/service charges may apply for locations outside 30 KM radius.

Warranty Exclusions

Warranty becomes void in cases of:

  • Physical damage, accidental breakage, burning, or water damage.
  • Mishandling, dropping, abuse, or negligence.
  • Unauthorized opening, repair, rewiring, or modifications.
  • Damage caused by local electricians, mechanics, or third-party installers.
  • Electrical short circuit, incorrect voltage, or vehicle electrical faults.
  • Improper installation by unauthorized persons.
  • Delayed or inactive subscription renewal.
  • Damage caused during vehicle servicing or accidents.
  • Usage outside intended purpose.

Battery Warranty

  • Device battery carries a limited 1-Year warranty only.
  • Battery performance and backup naturally reduce over time depending on usage and environmental conditions.

Relay & Accessories

  • No warranty is provided on relay parts, wiring accessories, connectors, or external accessories.

2. SERVICE & SUPPORT

Support Services

EERA GPS HOUSE provides:

  • Call support
  • Technical guidance
  • Office support
  • Limited onsite support
  • Software/app support

Lifetime Technical Support

Lifetime technical support is provided for active customers. However:

  • Physical onsite visits may be chargeable after warranty expiry.
  • Service availability depends on technical feasibility, service area, and staff availability.

Onsite Service Conditions

Free onsite support is available only:

  • Within active serviceable areas.
  • During active warranty period.
  • When yearly subscription is active.
  • Within 30 KM radius coverage area.

Third-Party Interference

EERA GPS HOUSE is not responsible for issues caused due to:

  • Local electricians
  • Vehicle mechanics
  • Third-party technicians/installers
  • Unauthorized modifications or repairs

3. SUBSCRIPTION & RENEWAL POLICY

SIM & Server Subscription

  • Every GPS device requires an active SIM and server subscription.
  • Subscription validity is generally 1 year unless otherwise specified.

Renewal Charges

  • Standard renewal charges start from Rs.1500/- per year per device.
  • Charges may vary based on:
    • SIM operator tariff changes
    • Server cost revisions
    • Technology upgrades
    • Market conditions

Delayed Renewal

If renewal is delayed:

  • Tracking services may stop automatically.
  • Historical data may be deleted permanently.
  • Warranty and support services may become inactive.

If renewal delay exceeds 7 days:

  • SIM replacement may become mandatory.
  • SIM replacement charges (minimum Rs.500/-) may apply.
  • Old tracking data may not be recoverable.

Data Recovery

  • Deleted or expired data cannot be recovered under any circumstances.

4. TECHNICAL LIMITATIONS & LIABILITY

GPS & Network Dependency

GPS tracking performance depends on:

  • Mobile network availability
  • GPS satellite connectivity
  • Device placement
  • Vehicle condition
  • Power supply
  • SIM operator performance

Tracking accuracy may vary depending on environmental and technical conditions.

Server & Network Downtime

Temporary service interruptions may occur due to:

  • Telecom provider maintenance
  • Network outages
  • Server maintenance
  • Technology upgrades
  • Natural or external factors beyond company control

EERA GPS HOUSE will make reasonable efforts to restore services but does not guarantee uninterrupted operation.

Vehicle Theft Disclaimer

  • GPS devices are intended to assist in vehicle tracking only.
  • Vehicle recovery is not guaranteed.
  • Tracking may fail if:
    • Device is removed
    • Device is switched off
    • Power supply is disconnected
    • SIM/network becomes inactive
    • GPS signal is unavailable

EERA GPS HOUSE shall not be held responsible for vehicle theft, loss, damages, or recovery failures.

Network Technology Upgrades

If telecom operators discontinue older technologies such as 2G/3G:

  • Customers may need to upgrade to newer compatible devices at their own expense.

AIS140 / RTO Use

  • Standard devices are not intended for AIS140 or RTO compliance unless specifically mentioned.
  • Customers must confirm compliance requirements before purchase.

5. DATA PRIVACY

  • GPS tracking data is shared only with the registered device owner.
  • Data may be shared with legal authorities only upon valid legal request or customer authorization.
  • Customers are responsible for maintaining confidentiality of login credentials and passwords.

6. PAYMENT & ORDER POLICY

Advance Payment

  • Minimum 50% advance payment is required for order confirmation.
  • Remaining balance must be paid during installation or delivery.

Non-Refundable Charges

The following charges are non-refundable once activated or processed:

  • SIM charges
  • Server charges
  • Subscription charges
  • Installation charges
  • Visiting charges

Pricing Policy

Prices may change anytime without prior notice due to:

  • Market fluctuations
  • Import cost changes
  • Technology upgrades
  • SIM/server tariff revisions

7. SOFTWARE & APPLICATION

  • Mobile applications/software may receive updates, modifications, or feature changes anytime.
  • Application features may vary according to:
    • Device model
    • Mobile version
    • Operating system compatibility
    • Technology limitations

EERA GPS HOUSE reserves the right to improve, modify, or discontinue software features without prior notice.

8. GENERAL DISCLAIMER

  • Terms & Conditions may be updated or modified anytime without prior notice.
  • Purchasing, installing, renewing, or using the product means the customer agrees to all Terms & Conditions.
  • EERA GPS HOUSE reserves the right to refuse service in cases of abuse, misconduct, or policy violations.
  • Any disputes shall be subject to Pune jurisdiction only.

EERA GPS HOUSE

Since 2016 | 12+ Branch Offices

📍 A2-131 Kingston Greens Society,
Near Swapna Ganga Society,
Jagdamba Bhavan Road,
Pisoli, Pune – 411060

📧 info@eeragpshouse.com
🌐 www.eeragpshouse.com
📞 +91 9518958211

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